Returns & Exchanges

Spider Holster offers a 30-day money-back guarantee on all gear to ensure you have the perfect ergonomic setup for your photography. If you are not completely satisfied with your purchase, we accept returns of items in original, unused condition with all packaging included.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide your order details.

• 2.
  Package Your Gear

  Securely pack the holster, plates, or accessories in their original retail packaging, ensuring all screws and tools are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label or your own trackable postage to the package and drop it off at the designated carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the equipment for quality assurance, we will process a refund to your original payment method within 5-7 business days.